Pet MicroChip
SMS Reunification Service

TEXTtrac - Pet MicroChip Reunification via SMS


"A desire to improve services available to vets, dog wardens and rescue centres"

What is TEXTtrac?


TEXTtrac was the first SMS MicroChip Reunification service (introduced in 2003) that allowed authorised animal welfare agencies and vets to obtain owner information quickly and direct to the their mobile for lost and found MicroChipped pets. TEXTtrac sends the information back via SMS directly to the mobile phone and removes the need for it to be written down.

Who can use TEXTtrac?


TEXTtrac is primarily used by dog wardens and rescue centres when it is not always easy to have a telephone conversation to retrieve MicroChip details. For example, whilst struggling to restrain a dog (or perhaps in an area without good mobile phone signal. In most cases you are able to send and receive an SMS even when the signal is too weak to make calls).

How does TEXTtrac work?


MicroChip Reunification via SMS - Click for a demo Retrieving pet and owner details using SMS, via the TEXTtrac service, is very straight forward. Once you have registered for the service with the PETtrac Database, simply create a new message and enter the MicroChip number. This message is then sent to the automated server which checks the MicroChip and mobile phone details. When TEXTtrac successfully authenticates your request for information, via your mobile phone number, a message is returned with the pet and owner details.

What if it's not registered on the UK PETtrac Database?
If the MicroChip is not registered on the UK PETtrac Database, you will be sent a message with further information on how to contact the appropriate MicroChip database. Simple as that!

To see a demo of how easy it is, simply click here

When is TEXTtrac available?


Just like the UK PETtrac Database, TEXTtrac is available 24hrs a day, 365 days a year. TEXTtrac is an entirely automated process handled by our servers, so you are guaranteed a reply within 15 seconds at the cost of nothing more than a standard rate text message. (Obviously the sending and receiving of messages to and from your mobile phone is subject to your mobile phone network and signal strength).

Where can I sign up for TEXTtrac?


To sign up for TEXTtrac call the administration team on 0800 652 7 977 Mon-Fri 9am-5:30pm. Signing up takes just a minute or so, and you'll receive a confirmation SMS to let you know you're ready to use the TEXTtrac service.

Just store the dedicated TEXTtrac mobile phone number in your phone for when you need it next.

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